Critical support
Emergency
Ecommerce Support
When your store stops accepting orders, revenue stops. Emergency fixes are designed for critical problems where your store cannot process sales.
Book Emergency Fix– $1500Tell us what's broken. Immediate developer review, no payment required yet.
What we fix
Common emergencies
- Checkout errors preventing orders
- Payment gateway failures
- Broken cart — customers cannot proceed
- Store completely down or returning errors
- Major theme failure on live site
Process
What happens after you book
01
Tell us what's broken
Submit your store URL, platform, and a description of the issue. No payment required yet.
02
Immediate review
A senior developer reviews the submission and confirms scope.
03
Pay to start
We send a secure Stripe payment link once scope is confirmed.
04
Restoration
We work toward restoring functionality and keep you informed throughout.
Emergency Fix – $1500
What is included
This plan is for critical store outages where orders cannot be processed. A senior developer is assigned and investigation begins as soon as possible after submission.
- Senior developer assigned
- Immediate investigation on receipt
- Critical issue resolution
- Written summary of findings
- One fix scope — no hidden extras
- No payment until scope is confirmed